Authenticity is becoming a key factor that boosts a brand’s trust, loyalty, and conversions.
That’s where UGC steps in.
User-generated content is revolutionizing the way brands create content and interact with their target audience.
In this article, you’ll discover how UGC influences branding by highlighting its strengths and how it can help turn a brand’s relationship with customers around.
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User-generated content (UGC) is any form of content created by individuals, users like you and me, rather than brands. Since it’s original, raw, and unique, it’s slowly becoming a popular marketing tool for brands to include in their paid advertising, website content, and even email marketing.
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Here’s how UGC can benefit your brand:
Authenticity and Trust: UGC is created by real users based on their experiences, which is what makes it authentic, raw, and honest. This authenticity helps build trust with potential customers, as people tend to trust the opinions of other consumers over traditional advertising.
Increased Engagement: UGC is content from users for users. Since people can relate to other people much better than to brands, this content leads to higher engagement rates. In other words, customers are more likely to interact with content that’s personal and genuine. Engaged users are more likely to convert into customers and loyal advocates for the brand.
Cost-Effectiveness: Connecting with UGC platforms and sourcing content from UGC creators helps you save time and money in two ways: you receive more creatives (which you don’t have to make yourself) and get content that’s bound to increase engagement, build trust, and consequently increase ROI. Why is that so? Because it’s created by professionals who create content based on video formulas that work.
Social Proof: UGC is an incredibly powerful social proof since it shows potential customers that your products are effective and solve the problems as promised. The most important part here is that the proof doesn’t come from you as a business, but from other customers, who are willing to share their positive experience. Social proof is immensely important as it can greatly influence buying decisions and lead to increased conversions.
SEO Benefits: Fresh, unique content generated by users can improve a brand’s search engine rankings. Search engines favor websites with regularly updated content, and UGC can provide this, increasing online visibility and driving more organic traffic to the brand’s site.
Stronger Community: content that comes from users speaks directly to other users, helping brands build a stronger community with a sense of belonging. This is excellent for increasing customer loyalty and to encourage more customers to share their content.
More Content Creatives: working with UGC creators enables brands to get their hands on a variety of content that’s in line with their message and image. They receive many different photos, videos, and Instagram Stories to use in their marketing strategy, for paid advertising and organic posts. This content diversity makes a brand content strategy more dynamic and helps it appeal to different segments of its target audience.
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While brands can source UGC content from their users and customers, this process is slow, unreliable, and complex (copyright issues, etc).
If you’re serious about building and growing a successful business, relying on customers for high-quality content is a waste of time. The best way to source quality UGC content that converts and builds trust is from dedicated UGC creators.
You can find professional content creators on a UGC platform like Influee, which essentially connects brands with creators, enabling them to streamline the process of quality content creation that’s 100% in line with the brand message and image while maintaining the user-generated look and feel.
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